Wishing all of our customers, partners, and suppliers a Very Merry Christmas and Happy New Year. Thank you for your support in 2019 and we look forward to working with you through 2020.
Our offices will be closed during the festive period and will re-open on Thursday 2nd January 2020. During the holidays we will operate an on-call engineer service for emergency IT and Telephone System issues. For non-emergency requests and issues please submit a support request by emailing email@example.com and we will get back to you when the office re-opens. The on-call service will be available on the following days…
Monday 23th December – 9 AM till 5:30 PM
Tuesday 24th December – 9 AM till 1 PM
Friday 27th December – 9 AM till 5:30 PM
Monday 30th December – 9 AM till 5:30 PM
Tuesday 31st December – 9 AM till 1 PM
To contact the on-call engineer please email firstname.lastname@example.org and add URGENT to the subject of your email or call 0116 2225322 and choose option 1.
If you have a Managed Services Agreement with us, all systems will continue to be monitored over the festive period and any urgent issues will be forwarded to the on-call engineer.
If you have any accounting questions during the holidays please email email@example.com and a member of the accounts team will get back to you when the office re-opens.
Thank you and Merry Christmas.
The Infinity Team